Proudly Promoting Elder Independence since 1974

Home Care Program

Elder Services of Berkshire County provides a variety of in-home services designed to enable an elder to remain independent at home.

When an illness or disability strikes, or when your ability to perform the normal activities of daily living diminishes, there may be the need for a variety of Home Care Services that will allow you to remain at home or return home.

We take referrals from elders, families, concerned community members and agencies. We make every attempt to refer to appropriate resources when Elder Services of Berkshire County is unable to provide services.

Eligibility Requirements for Home Care Services

Home Care services is based on three criteria:

  1. The person must be sixty years of age or over.
  2. The person must have at least one critical need for assistance that is not being met by another person or agency, and need assistance with at least six activities of daily living.

Critical Needs: bathing, dressing, eating, toileting, walking, transferring from bed to chair, meal preparation, food shopping, transportation to chemotherapy, dialysis, and radiation treatments.

Non-Critical Needs: (including) laundry, housework, taking medication.
In addition, there are some other factors we are required to take into consideration when determining eligibility. Once Home Care services are requested, a Home Care case manager will conduct an assessment.

Home Care Service Options:

Homemaking: Laundry, shopping, housework and in some cases, meal preparation.

Personal Care: Assistance with dressing, bathing, and personal hygiene.

Adult Day Health/Social Day Care: A daytime program with nursing supervision, a hot meal and personal care as needed.

Home Delivered Meals: A hot noon meal delivered to the elder’s home.

Personal Emergency Response: A device which can summon emergency assistance 24 hours a day.

Chore Service: Assistance with heavier household chores, such as window washing, carpet/oven cleaning, refrigerator defrosting.

Companion: An elder who visits weekly, helping with errands, correspondence, taking the client to appointments, and providing ongoing companionship.

Transportation: Coordination and access to transportation including medical visits.

Respite Services

Respite services, which do not have income limits, are also available to assist caregivers.

The thrust of the program is to relieve the stress and fatigue caused as a result of daily care of an elder with multiple impairments.

Respite program services are arranged by Case Management and parallel the services available for the Home Care Program.

Eligibility Requirements for Respite Care


Referrals can be made to the Home Care Program by calling (413) 499-0524 or 1-800-544-5242, Monday through Friday from 8:30 a.m. to 5:00 p.m. An Intake and Information Specialist completes a basic telephone screening for eligibility. Once initial eligibility is determined, a Case Manager makes a home visit to assess the needs of the older person. If eligibility requirements are met and the elder agrees to accept services, an initial home care service plan is discussed during the home visit. Other available community services or public benefits are also reviewed. The final service plan is later developed in consultation with a nurse and supervisor. The Case Manager then sets up services and monitors and evaluates the service plan. Clients make co-payments for services based on client income and a sliding fee scale set by the state. There are no co-payments for Medicaid recipients.

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Elder Services
of Berkshire County, Inc.

877 South Street, Suite 4E
Pittsfield, MA 01201

(413) 499-0524 Main
(800) 544-5242
(413) 442-6443 Fax
(413) 499-9764 TTY


Office Hours
Monday-Friday, 8am-5pm EST