Proudly Promoting Elder Independence since 1974

Employment and Volunteer Opportunities

A Good Place to Work - A Good Place to Grow

A progressive and dedicated human services organization, provides Berkshire elders, caregivers, and individuals with disabilities the opportunity to live with dignity, independence, and self-determination, and to achieve the highest possible quality of life. To fulfill our mission, we seek energetic, focused, qualified professionals for the positions described below.


Send resume and cover letter Attn. Human Resources, Elder Services, 877 South Street, Suite 4E, Pittsfield, MA 01201 or email.  AA/EOE

Administrative Support Professional

Geriatric Support Services Coordinator

Information and Referral Worker

Lead SHINE Counselor (Part-time)

Planning and Development Supervisor

Volunteer Opportunities


AVAILABLE POSITIONS:

 


Administrative Support Professional (Full-Time): 

The Administrative Support Professional position is responsible for scheduling and coordinating the timely delivery of services to ESBC consumers and providing administrative support to the agency as a whole.

Qualifications and Skills
High School Diploma required with 2 years office administrative experience. Associate Degree preferred. Strong Computer Skills including Microsoft Office required - especially Excel and Word.
• Excellent verbal and written communication and interpersonal skills
• Ability to work in a team environment
• Self-directed
• Demonstrated organizational skills
• Ability to multi-task
• Ability to understand and carry out verbal and written instructions
• Integrity in dealing with confidential information

Requirements:

Qualifications and Skills
High School Diploma required with 2 years office administrative experience. Associate Degree preferred. Strong Computer Skills including Microsoft Office required - especially Excel and Word.


Geriatric Support Services Coordinator (GSSC) – (Full-time)      

This Elder Services employee works collaboratively with the Primary Care Team from Fallon Health Navicare SCO Program.  The SCO GSSC (Geriatric Support Service Coordinator) plays an integral part of the case management functioning of the agency. The SCO GSSC will provide initial assessment and ongoing assessments of the SCO client's needs including eligibility for any relevant Elder Services of Berkshire County, Inc.  (ESBCI) services and other community resources. Furthermore, the SCO GSSC will develop a service plan based on their assessment of member needs, with the goal of addressing areas of concern highlighted through the assessment. This position requires the ability to work autonomously, multitask, conduct home visits and family/provider meetings, telephone contact and regular documentation. The SCO GSSC is responsible for working collaboratively within ESBCI as well as externally with client formal and informal supports, SCO representatives, vendors, potential referral sources and other community agencies. SCO GSSCs actively participate in ESBCI’s organizational life. Required:  at least a bachelor degree and two years professional experience in the care of persons over the age of 65, with at least one year involving work in a setting where persons over 65 receive health-care services (such as a hospital, nursing facility, a community health agency, or interdisciplinary program within an ASAP); and have the knowledge and skills necessary to work successfully in the interdisciplinary team and to provide or arrange for community long term care services and supports.

Education/Experience Requirements:  
Required: A social worker employed by an ASAP and licensed by the Commonwealth of MA, with annual continuing education units in geriatric practice; or have at least a baccalaureate degree and two years professional experience in the care of persons over the age of 65, with at least one year involving work in a setting where persons over 65 receive health-care services (such as a hospital, nursing facility, a community health agency, or interdisciplinary program within an ASAP); and have the knowledge and skills necessary to work successfully in the interdisciplinary team and to provide or arrange for community long term care services and supports.

Core Competencies:


Information and Referral Worker (Full-time): Seeking detail-oriented, consumer-focused professional to provide information to callers regarding services, programs, and community resources available to meet the needs of elders and the disabled community. Strong computer knowledge, interpersonal communication skills, professional telephone manner, dedication to excellent customer service, and basic office skills are required.
Bachelor Degree in human services or related field preferred, or a minimum of three years’ experience working with elders and/or telephone information and referral is required. Candidates for the position who have demonstrated abilities in human services but who cannot meet these criteria may apply for a waiver.
Special Knowledge/Abilities for Position:


Lead SHINE Counselor (Part-time):

Description:

The SHINE program provides free, unbiased and up-to-date health insurance information, counseling and assistance to Medicare beneficiaries of all ages and their caregivers. The SHINE counselors help older persons (and younger disabled Medicare beneficiaries) understand their Medicare benefits and other health insurance options.

Core Competencies:
• Excellent interpersonal skills; strong oral and written communication skills
• Commitment to working with the elderly; strong awareness of and sensitivity to aging issues, ability to maintain the confidentiality of sensitive information.
• Leadership ability; independent thinker; self-starter
• Demonstrated team building skills.
• Ability to work in a fast, dynamic environment.
• Knowledge of quality improvement programs and processes.
• Proficiency in Microsoft office professional and experience using databases
• Excellent organizational skills.


Planning and Development Supervisor - (Full-time)

Elder Services seeks a dynamic and experienced professional to assist the Agency in maximizing its community presence and outreach through traditional, online and social media. This includes responsibility for the Agency’s Berkshire Senior Newspaper and television show. The candidate is also responsible for identifying, cultivating and securing new funders/donors while enhancing the contributions of current supporters. He or she will develop and annually update the Agency’s Area Plan, oversee the grant process and monitor the Title III sub-grants the Agency awards to local organizations. In addition, the candidate will represent the Agency in the community and facilitate the Agency’s Advisory Council activity. Experience and familiarity with the county’s aging network and resources a plus.
Masters’ degree preferred, bachelors required. Demonstrated experience in the marketing and advancement of community-based nonprofits. Successful planning and proposal or grant writing experience, excellent written, verbal and computer skills required. Demonstrated project management and leadership skills a must.
Excellent benefits: Health Insurance, Free Dental Insurance for Full-time positions, Vision Plan, Pension Plan, Life Insurance, Twelve Paid Holidays, Paid Sick and Personal Days, Employee Assistance Program, and three weeks paid vacation first year. Public Services Loan Forgiveness Program may apply.


 

Excellent Fringe Benefits:

  • Health Insurance
  • Twelve Paid Holidays
  • Dental Plan
  • Three weeks’ vacation
  • Vision Plan
  • Paid Sick Time
  • Pension Plan
  • Personal Days
  • Life Insurance
  • Employee Assistance Program
  • Disability Insurance
  • MSW Supervision Available (if applicable)
  • Employees may be eligible for the Public Service Loan Forgiveness Program

EEO/AAP Statement:

Elder Services of Berkshire County, Inc. provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.


Volunteer Opportunities

Elder Services provides volunteers with a variety of ways to serve elders from companionship to transportation. More about Volunteer Opportunities.


 

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Elder Services
of Berkshire County, Inc.

877 South Street, Suite 4E
Pittsfield, MA 01201

(413) 499-0524 Main
(800) 544-5242
(413) 442-6443 Fax
(413) 499-9764 TTY

Email

Office Hours
Monday-Friday, 8am-5pm EST